“Without the cloud, the vast majority of today’s startups – and the services they have to offer – wouldn’t even exist,” Michael adds. “The cloud created the new economy that investors were fantasizing about before the dot-com bubble.” We recently caught up with the founder of 4sysops, a blog devoted to systems administrators, to find out what folks in his field are buzzing about these days and get his take on how businesses can manage their technology more efficiently, effectively and securely. Here’s what he had to say:
We may stream live sporting events wirelessly to our tech cave at home and run our thermostats with wireless apps, but just about everyone still relies on twine, WD-40, and duct tape occasionally. When you run your IT service desk with Samanage, you get the latest true-cloud solution for IT service desk and IT asset management in a unified interface, along with mobility, monitoring, and remote desktop access. The copier downstairs may still require the occasional kick to rumble back to life, but with Samanage, you can log and document the fix on your tablet, and have it closed out by the time you get back to your desk.
When your IT service desk is powered by Samanage, your service desk software is patched and upgraded automatically, because it’s a cloud solution. Moreover, Samanage has powerful risk detection features, like automatic scanning for unauthorized software usage, and a risk compliance performance solution that lets you resolve problems before they can impact your network.
Hiring your first IT support person is a big step, and it’s a smart step. Sure, the average consumer is far more tech savvy than he was a decade or two ago, but IT as a whole is much more complex now, and having someone on staff who can cope with IT problems can confer peace of mind and help your company avoid growing pains. If you provide your IT support person with Samanage, you’re providing a true cloud, integrated solution for both IT service desk and IT asset management that scales up as your company scales up. The right person plus the right IT service management tools can help your company compete more effectively and be prepared when great opportunities come along.
If your organization uses a true cloud solution for IT service management like Samanage, you can be confident that your IT service desk is equipped to handle the challenges of increased cloud usage and increased employee mobility. With comprehensive IT asset management, risk management, and security features, Samanage is advancing along with the rest of the tech world, so you’ll never be left stranded with an outdated or inadequate IT service desk solution.
Encrypted batches of sensitive data all too often fall into the hands of cyber criminals. Earlier this summer Russian hackers managed to collect 1.2 billion usernames and passwords, dwarfing the theft of 110 million customers’ data when the retailer Target was hacked last year. And a cyber-attack against Adobe in 2013 involved 38 million users. Researchers Ari Juels and Thomas Ristenpart believe that the introduction of trickery could be an important advance in IT security technology. The two have developed a new encryption system that includes the element of deception, which offers an additional layer of protection. With so-called honey encryption, fake, but real-looking data is served up in response to incorrect guesses of passwords or encryption keys. If a hacker does guess correctly, he probably won’t realize it, because the real data will be floating in a sea of spoof data that appears every bit as real.
When you watch computer scientists interact in some movies, it’s like the scriptwriters were playing a wildly improbable game of Mad Libs, choosing their nouns, verbs, etc. from a designated list of computer terms like “overclock,” “DDOS,” and “handshake.”
Thirteen years ago today something unfathomable changed the world. Today we remember that day, the lives that were forever changed and those that were lost. We encourage our friends, colleagues, families and customers to take a moment today to pay it forward in whatever small or large way you can. For more information on what…
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