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5 Beneficial Ways ITSM Has Evolved Over the Last Decade
Technology has changed a lot in a decade. Flashback to 2009 when smartphone adoption was still growing, and the concept of using a service desk to do anything in the office was a relatively foreign concept. While email may have dominated in years past, and was the primary method of communication a decade ago, things […]
Baxter Overman | September 13, 2019
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150 Examples of Automating Service Management
