Service management solutions that grow and evolve with your business.
SolarWinds Service Desk
The smartest employee service management platform to run your service business.
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Best practices and solutions to meet your service needs.
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Our leadership and team bring a fresh vision to the service industry.
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Who We Are
Marketing Manager, ITSM at SolarWinds
Chris McManus is a Marketing Manager with a variety of media and creative content experience. He works with SolarWinds Service Desk customers on case studies, webinars, and spotlight videos.
ITSM and ITAM – Better Together For many of us, even some who may have been in the IT... Read More
May 14, 2019
A service desk technician should be able to complete a large chunk of his/her work right... Read More
March 12, 2019
The Pink19 Conference in Las Vegas featured the rollout of ITIL 4. Our Samanage team has... Read More
February 20, 2019
Samanage moves up six spots on G2 Crowd's top software companies in... Read More
January 16, 2019
Where are IT professionals focusing their priorities in 2019? We asked... Read More
January 4, 2019
The Samanage team is excited to announce that we have been recognized as a 2018 Gartner... Read More
November 20, 2018
Take a long, critical look at your IT help desk solution to see if it enables your... Read More
November 19, 2018
As Hurricane Florence hit the Carolina coast, we prepared to deliver the Samanage... Read More
September 17, 2018
We’ve teamed up with Barrel Culture Brewing and Blending in Durham to create a... Read More
September 7, 2018
Use the service catalog to simplify the experience for the requesting employee, build... Read More
July 12, 2018
Digital transformation impacts every department, in every organization, in every... Read More
July 3, 2018
The service desk solution is your primary tool to help employees, but there are other... Read More
June 28, 2018