Service management solutions that grow and evolve with your business.
SolarWinds Service Desk
The smartest employee service management platform to run your service business.
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Best practices and solutions to meet your service needs.
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Our leadership and team bring a fresh vision to the service industry.
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Who We Are
Marketing Manager, ITSM at SolarWinds
Chris McManus is a Marketing Manager with a variety of media and creative content experience. He works with SolarWinds Service Desk customers on case studies, webinars, and spotlight videos.
Ask any Victory employee, what’s the advantage? The answer is simple: “We run... Read More
June 15, 2018
IT departments all over the world are getting very good streamlining service. In fact,... Read More
June 13, 2018
When you think of “employee-focused” service management, many of the elements are... Read More
June 8, 2018
Yesterday, members of the Samanage marketing team had the pleasure of meeting some local... Read More
May 18, 2018
Gardner knew that IT could set up similar processes through Samanage, and to his credit,... Read More
May 17, 2018
Because there’s now such a heavy reliance on devices, applications, and other common... Read More
May 15, 2018
Faster, smarter service begins with collecting the data within your organization. To... Read More
April 26, 2018
As any business grows, these processes become more complicated and more frequent. The... Read More
April 24, 2018
Marketing is an important service provider to all employees. They create a variety of... Read More
April 19, 2018
As an internal service provider, your job is to give them everything they need to perform... Read More
April 17, 2018
There are a seemingly infinite number of ways to use data in service delivery, and people... Read More
April 12, 2018
Though it’s a bit cliché to “expect the unexpected,” that’s what we ask of the... Read More
April 10, 2018