Service management solutions that grow and evolve with your business.
SolarWinds Service Desk
The smartest employee service management platform to run your service business.
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Best practices and solutions to meet your service needs.
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Our leadership and team bring a fresh vision to the service industry.
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Who We Are
An effective ITSM tool must do a number of things well, and at Samanage we’re focused... Read More
January 29, 2016
Let’s take a look at the industry averages for the workforce schedulers, QA/QC and... Read More
January 5, 2016
How do you know when, or if your organization needs a boost in headcount? Is it based on... Read More
December 3, 2015
People, process, and technology are considered the fundamental building blocks of IT... Read More
April 15, 2015
When your IT service desk begins a discussion about customer satisfaction, that... Read More
March 17, 2015
Benchmarking is a well-established tool for measuring and managing service desk... Read More
February 18, 2015