Service management solutions that grow and evolve with your business.
5 Benefits to IT Service Management
Samanage Service Platform
The smartest employee service management platform to run your service business.
Samanage for Salesforce
Extend your Salesforce Service Cloud investment with Employee Services
Samanage for Salesforce is built on on the Salesforce Service Cloud and provides customers a way to manage employee and customer service operations in an integrated way...
Learn more about Samanage for Salesforce.
Best practices and solutions to meet your service needs.
Raising the Bar
We listen closely and quickly align solutions accordingly.
Our leadership and team bring a fresh vision to the service industry.
How IT Plays a Lead Role
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What We're Up To
Running your enterprise on Salesforce?
Establishing and refining CSI goals, metrics, and overall strategy ensuring that they are... Read More
November 29, 2018
Your Service Desk is the nexus of your communication with both internal and external... Read More
September 28, 2018
Here is a list of the 10 most common types of IT help desk calls. How does it compare to... Read More
July 17, 2018
A successful customer journey is just as important as quality products and services.... Read More
October 3, 2017
Get the 101 on incident management and prevent interruption of business processes or... Read More
December 7, 2016
Who are the ones who we watch and read and ponder about what makes them tick? Here's a... Read More
May 15, 2015
Gunk and junk has a tendency to collect on computers and components. The electromagnetism... Read More
April 28, 2015
The service desk is a useful, necessary, and important function of the IT department. But... Read More
February 5, 2015
J.P. Medved, content editor for Capterra, says that at one time he would have said budget... Read More
October 23, 2014
Unemployment for IT grads is lower than for new graduates with other majors, and some new... Read More
June 10, 2014
When you put on a party for your IT team, you have a prime opportunity to thank them for... Read More
May 23, 2014
Big data is a big concept. It's a whole set of technologies and processes that chews up... Read More
May 13, 2014