When it comes to software-as-a-service (SaaS), it seems as though once one myth is debunked, a new one emerges to take its place. Although we’ve discussed myths about SaaS IT management in a previous blog post, there is now a whole crop of new falsehoods to address.
What are some of the latest myths about SaaS IT service management, and other cloud-based solutions?
Myth 1: SaaS Isn’t As Reliable As On-Premise
Most SaaS vendors take major steps to maximize uptime and optimize performance. In fact, the efforts put forth by SaaS vendors may far surpass those of smaller organizations, who don’t necessarily have to staff available to continuously monitor and troubleshoot an on-site system, or the budget to put redundant and backup operations in place.
Myth 2: An “All-at-Once” Approach Will Get You Into Trouble
Yes, moving applications from an on-site model to a SaaS-based one should be handled in “phases” for large enterprises with dozens and dozens of software solutions, to ensure seamless transition and integration, and leave the needed resources available for testing, end user assistance, etc.
Myth 3: Private Clouds Are Better
If you’ve got the staff – and the money – to plan and manage capacity, then a private cloud environment may be a valid option for you. But, for most organizations, the extensive resources required to ensure proper provisioning and operation simply aren’t available.
Myth 4: The Only Reason to Adopt SaaS is to Save Money
Yes, the fact that they are cost-efficient is one of the key benefits of SaaS systems. But, there are many other reasons why companies make the move to the cloud. For example, SaaS applications are fast and easy to deploy, and require no ongoing administration on the client’s part – allowing IT teams to focus on strategic technology projects, instead of day-to-day maintenance. Additionally, they offer greater scalability and flexibility than on-site systems, allowing organizations to respond more rapidly to changes in their business, or shifting market conditions.
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