Time-to-value is extremely important when considering a new ITSM solution. Wondering how quickly you would be able to implement Samanage’s ITSM solution? With Samanage you can go live in less than 14 days.
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Former editor of the Harvard Business Review, Nicholas Carr believes the economic impact of the cloud will eventually be as significant as the change a century ago when companies stopped generating their own power and started using electricity as a service through the electrical grid.
It’s generally accepted that one of the major benefits of software as a service (SaaS) or cloud implementation is that it’s much faster to deploy than a solution installed on the premises. Obviously the hardware installation and configuration components are cut out, and that speeds things along. While SaaS is significantly faster to deploy than on-premise, a true cloud solution is even faster than SaaS.
Maintaining these was no picnic.
True cloud solutions are built on multi-tenant architecture that allows clients to start using them immediately and customize their configuration from that point. Single-tenant SaaS solutions generally require weeks to months for full deployment, compared to months (at the least) for on-premise. But true cloud solutions can be fully implemented in a matter of days, greatly speeding along the time-to-value process.
Other Cloud Benefits
Both SaaS and true cloud systems offer benefits like lower total cost of ownership (TCO) and enhanced market agility. Increasing numbers of enterprise software vendors now realize that deployment choice is a major consideration for their potential customers, and some legacy vendors now offer both cloud and on-premise options. The choice between on-premise and cloud implementation can be a real struggle for organizations that have always used on-premise solutions, but many are starting to come around to the many benefits of the cloud.
Faster Time-to-value vs. On-Premise Solutions
With both SaaS and cloud applications, businesses realize value from a project sooner than they would with the application being installed on-site. SaaS and cloud environments are provisioned almost immediately after the contract is signed, cutting IT lead time and letting people actually get to work using the application right away. Furthermore, ongoing operations and management are the responsibility of the vendor with SaaS and cloud applications. Unless your particular IT team has a phenomenally efficient and mature service delivery process, it can’t match the cloud’s time-to-value, and this can be critical when schedules are tight.
A company called nGenera located in Austin deployed financial software called Intacct, a cloud service, a few years ago. Nucleus Research did an ROI study on the financial impact of the deployment of this cloud financial software. The combination of reduced IT costs, avoidance of having to hire additional finance people, reduced overhead, and increases in end-user productivity ended up making an enormous difference. There was a two-month payback, $715,000 in savings over three years, and a staggering 589% return on investment.
The company celebrations that ensued permanently scarred their youngest intern.
Time-to-value Differs from SaaS to Cloud
Not every company can get the kind of results nGenera got when switching to the cloud, but time-to-value is faster with cloud deployments. With SaaS, there is no hardware, platform software, or application software that has to be installed and configured, and because of this, a SaaS rollout can be done in around 45 to 55% of the time and cost of an on-premise rollout. Faster implementation means a shorter time until the organization experiences the benefits of the application. But while SaaS has a faster time-to-value than on-premise, true cloud deployments have a faster time-to-value than even SaaS offers.
Time-to-value with Samanage
More organizations are turning to cloud solutions for the tremendous cost savings and agility, and time-to-value is an important component of those benefits. Samanage, leading provider of IT service management software, is a true cloud solution, with multi-tenant architecture that minimizes time-to-value for customers. Samanage allows clients to be up and running within a few hours, and they can have their system fully customized and operational within two weeks. Furthermore, since it’s cloud-hosted, scalability is easy and quick.
The city of Raleigh, North Carolina’s police department chose Samange for IT service management partly based on the quick time-to-value it offers. IT director Lawrence Cullipher said, “We were very pleasantly surprised that we were fully functional in such a short time.”
If you’re considering shifting your IT service management solution to the cloud, we invite you to download the Samanagewhite paper titled “Selecting a Cloud-Based ITSM Solution: Five Unexpected Considerations.” With it you’ll learn not only about the tremendous time-to-value advantage a true cloud solution offers, but also about lower up-front costs, ease of maintenance, scalability, optimized performance and security advantages.