“The EU considers the cloud to be safer than on-premise.”
Recently the European Union Commission on Cloud Computing issued a memo titled “What does the Commission mean by secure Cloud computing services in Europe?” Samanage is encouraged by the position taken by the Commission in its endeavor to be the “world’s leading trusted cloud region.”
Here is a summary of the memo:
Firstly, the Commission’s opposition to a “Fortress Europe” is very important. The very nature of the cloud is totally opposed to any concept of boundaries. The Commission states that “The fundamental principle at stake is the need to look beyond borders when it comes to cloud computing.” At Samanage we are in total agreement. The cloud must be kept open in order for all participants to get maximum value.
The Commission also fully recognizes the key benefit of cloud computing – “It means that users can command almost unlimited computing power on demand, that they do not have to make major capital investments to fulfil their computing needs and that they can access their data from anywhere as long as an internet connection is available.”
Cloud computing and importantly Software as a Service (SaaS) makes enterprise functionality and enterprise strength solutions available to small and mid-size companies — the segments that are always the key drivers of economic growth in any economy. The Commission fully understand and supports this:
“In particular, the cloud puts the best IT solutions within the reach of small firms and organisations. These small firms are the bedrock of the European economy, and means the cloud will enable a particularly big leap forward for productivity in Europe if firms can be convinced to use it.”
Samanage is of the opinion that total transparency in system availability, security, privacy, performance, etc. is fundamental to the success of any SaaS company. We are in total agreement with the Commission’s stringent position on this:
“Users should be able to see clearly what a service consists of. What does any single cloud supplier promise customers? Do they live up to those promises during the delivery of the service? Service levels, such as the up-time of your service and what happens when it doesn’t work, need to be transparent. Auditing and reporting on access to data should be accessible to the customer: who looked at my data when and why? And important aspects of cloud services like the interoperability of services, a potential lock-in situation and potential security breaches should be communicated to users.”
Finally, the Commission shows its total understanding of the cloud world and what makes a successful Cloud or SaaS company. Software companies that elect to deliver their software via the cloud have to be 100% committed to protecting their customer’s data, including all Protected Personal Information. This powerful statement from the Commission clearly addresses the difference between individual on-premise software implementations vs Cloud or SaaS solutions:
“This is why cloud computing, with the right specifications, should be considered as a safer solution to store data than on-premises.”
In summary, Samanage fully supports the positions taken by the European Commission and believes that it will significantly contribute to the economic growth of the EU over the next decade. Samanage subscribes to all elements of the memo and will always strive to meet or exceed all of the EU requirements.