Our CEO, Doron Gordon, wrote a piece for Sand Hill, a thought leadership publication covering insights and strategies on software, cloud and mobile technologies, on the difference between what we know commonly as Software as a Service (SaaS) and true cloud solutions.
He outlines the core distinctions as well as six key benefits of true cloud, which can be quite confusing as “in the cloud” is a common phrase thrown around by software applications as a description of where it’s hosted. But is it really?
An important point of contention Doron makes is regarding how the solution works in the cloud versus whether it simply lives in the cloud. SaaS technology is experiencing a boom in demand – adoption as of 2014 is 74% – making it critical for IT professionals to understand the nuances of the term”cloud” when evaluating IT Service Management (ITSM) solutions.
We have written before about these benefits and are interested in hearing your opinion: