Samanage is a leading SaaS service desk and IT asset management system that is powerful, customizable, and flexible. It allows IT departments and other departments to manage services and track assets with an intuitive user interface.
While companies primarily use Samanage for their IT service desks and IT asset management systems, Samanage can also be used by departments as diverse as HR and facilities maintenance. Samanage may also be easily integrated with Salesforce, the leading cloud-based sales and CRM software provider, used by more than 100,000 businesses.
Overview of Salesforce and How Samange Integrates with It
When Samanage is integrated with Salesforce, you can manage your company’s IT assets from within your Salesforce account. Just think, from within your Salesforce account, you can track PCs, laptops, and servers.
You can also associate cases with assets, easily viewing an asset’s support history. Samanage integrated with Salesforce allows you to easily view and analyze your company’s complete asset inventory directly from Salesforce.com.
Benefits of Integrating Samanage and Salesforce
The benefits of integrating Samanage with your Salesforce account are plentiful. By having easy access to each asset’s configuration and repair history, you can more easily troubleshoot problems and resolve support tickets faster than ever. And this translates to minimal employee downtime and minimal disruption to the flow of business. Used together, Samanage and Salesforce allow automated collection of configuration data and automatic uploading to your Salesforce.com application, eliminating tedious manual entry of information.
How Integration of Samanage with Salesforce Saves Time
Samanage is designed to have a quick learning curve, and when it’s integrated into Salesforce, your employees will find it intuitive and useful. In fact, there’s no easier way to manage your company’s IT assets. Quicker IT problem resolution allows maximum productivity and ensure minimal downtime. No longer do you have to search or manually update spreadsheets cataloging IT asset information. You can even include QR code tracking in your asset management system to save even more time.
How Integration of Samanage with Salesforce Saves Money
Running IT asset management from within Salesforce saves money by improving efficiency and productivity. You don’t even have to switch applications to track or inquire about assets — you can do it right from inside the Salesforce account you use every day. Once assets are in the system, they’re easily tracked and updated from the day they arrive on the loading dock until they are moved out at the end of their life cycle. Use of Salesforce and Samanage on mobile devices means you don’t have to return to your desk to learn the disposition of any asset. Convenience, flexibility, and automation allow your employees to do more and do it easily.
Samanage is the leading SaaS service desk and IT management software solution for companies that demand reasonable, up-front pricing, quick deployment, and automatic upgrades. Combine Samanage with the Salesforce account your business already has, and you’re able to get the most from both programs.How Samanage Integrates with Salesforce Click To Tweet