Partnership Will Empower Enterprise Customers with Secure, Single Sign-On to Market-Leading SaaS ITAM and ITSM Solutions, and Other Cloud-Based Systems
Cary, N.C., November 4, 2013 — Samanage, an emerging leader in cloud-based IT service desk and asset management software, has announced an integration with the new Salesforce Identity product. Now generally available, Salesforce Identity delivers proven, enterprise-class identity services at consumer scale — enabling CIOs to enable single sign-on across Samanage, Salesforce and other Web, mobile and on-premise enterprise apps.
Customers using the Samanage IT management service and the Salesforce Identity capability can offer their end users an industry-strength, single-sign-on solution for logging into an application. Samanage has been tested, validated and documented to integrate with Salesforce Identity, making it easier than ever for IT organizations to enable critical identity and access management features seamlessly and securely:
- Automatically enable single sign-on between Salesforce and Samanage
- Integration with existing directory systems, including those that are on-premise
- Created enhanced login security, including two-factor authentication
“The app explosion and BYOD has created an unprecedented amount of disruption in IT, and companies are looking to the cloud to accelerate their pace of innovation” said Chuck Mortimore, vice president of product management, Salesforce Identity. “By taking a standards-based approach to Salesforce Identity, partners like Samanage can help companies transform the way they connect with employees, customers, partners and products.”
“At Samanage, we continually strive to make our service as valuable as possible for our users,” said Doron Gordon, CEO of Samanage. “By incorporating further single-sign-on capabilities through the Salesforce Identity solution, we make our service even more user-friendly for our customers by providing faster access to our self-service portal. We continue to leverage our true-SaaS solution and offer our customers a wide variety of out-of-the-box integrations with the leading SaaS solutions.”
This new integration is just one of many that Samanage enables its customers to build. In the legacy, on-premise world, customers had to build and maintain such integrations themselves. The SaaS era has changed this and true-SaaS vendors like Samanage are now taking over product-to-product integrations. Customers of these vendors can now get integrations working with a few clicks, and don’t have to worry about ad-hoc code.
Samanage is a leading provider of real cloud-based IT service desk and asset management software that helps companies deliver a superior service experience. Samanage firmly believes that enterprise software deserves cutting-edge UI, and is devoted to providing its customers with the most modern and intuitive IT management platform. The company is challenging companies like ServiceNow and BMC in the mid-market, and was recognized in 2013 for its SaaS and business achievements through a number of awards. Since 2007, Samanage has been committed to assisting IT departments in delivering fast, quality service while reducing their workloads. Capabilities include IT service desk, problem and change management, hardware and software tracking, a contract repository, inventory risk detection, and more. Visit: http://www.samanage.com.
About the Salesforce Platform:
The Salesforce Platform is the world’s most trusted and comprehensive cloud platform for building social and mobile cloud apps, powering Salesforce CRM, and more than 3 million custom apps built by customers and partners. Apps built on the Salesforce Platform can be easily distributed and marketed through salesforce.com’s AppExchange