Recently published was a new ranking of the Top 25 IT Service Management solutions on the market from GetApp. And, Samanage was named #1! Samanage outpaced competitors in this ranking, including ServiceNow, FreshService, and SysAid. The quarterly ranking report is based on five unique factors:
- User reviews
- Data security
According to GetApp’s researchers: “Samanage is #1 in GetApp’s Category Leader ranking of the top ITSM solutions for the second quarter in a row, with an impressive total score of 85 out of 100. It’s user reviews, with an average score of 4.77/5, as well as its number of software integrations, are two of the biggest contributors to its #1 spot, adding 20 points each to its total score. A high score of 17 for its security measures, as well as another 17 for its mobile apps for iOS and Android, have helped propel Samanage to the top of GetApp’s ranking.”
About Danielle Livy
Danielle is the Senior Director, Marketing, ITSM at SolarWinds. She has wide-ranging experience in content production, social media marketing, public relations, and brand messaging. Her happy place is sitting by the lake with a cold beverage in hand, with the occasional water ski session.
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