GetApp released their first quarterly ranking of the top 25 ITSM solutions on the market. We’re honored to sit at the top of the list. The rankings take into account five factors: user reviews, integrations, mobile platforms, social media presence, and security.
“For GetApp’s first quarterly IT Service Management (ITSM) Category Leader ranking, Samanage snagged the #1 spot of the Top 25 solutions on the market,” said Suzie Blaszkiewicz, GetApp’s ITSM researcher. “Overall, they scored an 84, which is 12 points higher than the next vendor on the list. Their strong user review ratings, as well as robust integrations helped give them a perfect 20 in both of those sub-sections of the scoring. On top of that, their powerful data security measures and mobile capabilities helped them score big, driving them to the top of the list.”
From all of us at Samanage, we’d like to thank GetApp for this recognition, and our customers for giving such positive feedback and reviews on our product!