Customer Sign In 1-888-250-8971
  • Products
  • Solutions
  • Pricing
  • Why Samanage
  • Company
Start Free Trial

Products

Service management solutions that grow and evolve with your business.

5 Benefits to IT Service Management

Samanage Service Platform

The smartest employee service management platform to run your service business.

Features

  • Incident Management
  • Service Portal
  • Change Management
  • Service Catalog
  • IT Asset Management
  • Knowledge Base
  • Problem Management
  • Reporting
  • SEE ALL FEATURES arrow-icn

Platform

  • Automations
  • Mobile
  • Internationalization
  • API
  • Documentation

Integrations

  • Google Apps
  • Slack
  • Jira
  • Zendesk
  • Zapier
  • Salesforce
  • SEE ALL INTEGRATIONS arrow-icn

Samanage for Salesforce

Extend your Salesforce Service Cloud investment with Employee Services

Samanage for Salesforce is built on on the Salesforce Service Cloud and provides customers a way to manage employee and customer service operations in an integrated way...

Learn more about Samanage for Salesforce.

Solutions

Best practices and solutions to meet your service needs.

Raising the Bar

IT Management

  • ITSM
  • ITIL
  • Computer Inventory
  • IT Service Desk
  • Microsoft Audit
  • IT Audit

Department

  • IT
  • Human Resources
  • Facilities Management

Industry

  • Financial Services
  • Healthcare

Why Samanage

We listen closely and quickly align solutions accordingly.

Demo

Our Customers

  • Awards
  • Reviews
  • Case Studies
  • Compare Service Desks

Our Commitment

  • Customer Service & Support
  • Community

Our Insights

  • Blog
  • White Papers
  • Datasheets
  • Webinars
  • Videos
  • Infographics

Company

Our leadership and team bring a fresh vision to the service industry.

How IT Plays a Lead Role

Who We Are

  • About Us
  • Leadership
  • Meet The Team
  • Investors
  • Partners

What We're Up To

  • Careers
  • News
  • Events
  • Contact
  • Products

    Samanage Service Platform

    The smartest employee service management platform to run your service business.

    Features
    • Incident Management
    • Service Portal
    • Change Management
    • Service Catalog
    • IT Asset Management
    • Knowledge Base
    • Problem Management
    • Reporting
    SEE ALL FEATURES arrow-icn
    Platform
    • Automations
    • Mobile
    • Internationalization
    • API
    • Documentation
    Integrations
    • Google Apps
    • Slack
    • Jira
    • Zendesk
    • Zapier
    • Salesforce
    SEE ALL INTEGRATIONS arrow-icn

    Running your enterprise on Salesforce?

    Try Samanage for Salesforce
  • Solutions
    IT Management
    • ITSM
    • ITIL
    • Computer Inventory
    • IT Service Desk
    • Microsoft Audit
    • IT Audit
    Department
    • IT
    • Human Resources
    • Facilities Management
    Industry
    • Financial Services
    • Healthcare
    • Education
  • Pricing
  • Why Samanage
    Our Customers
    • Awards
    • Reviews
    • Case Studies
    • Compare Service Desks
    Our Commitment
    • Customer Service & Support
    • Community
    Our Insights
    • Blog
    • White Papers
    • Datasheets
    • Webinars
    • Videos
    • Infographics
  • Company
    Who We Are
    • About Us
    • Leadership
    • Meet The Team
    • Investors
    • Partners
    What We're Up To
    • Careers
    • News
    • Events
    • Contact
Start Free Trial

Company

Samanage News: $20M Investment & Enterprise Service Desk on Salesforce Service Cloud

Written by Danielle Livy (Twitter Icondanibeavs) on February 14, 2017 at 10:00 am

  • Tweet
  • Share 0
  • LinkedIn 0

Samanage Celebrates

Big things are happening at Samanage that require a celebration! Today we announced some spectacular company updates that are changing the service management industry. These new developments will help us maintain one of the best ITSM solutions on the market, while introducing products that ensure service success for all customers, regardless of organization size or industry. Basically what we’re saying is, Samanage has the right service management product for you. Period.

And, here’s why…

New Funding

We have received funding with $20 million in new capital. The funding includes investments from Salesforce Ventures, the venture arm of the largest cloud company in the world, with participation from other shareholders, including Carmel Ventures, Marker LLC, Gemini Israel Ventures, and Vintage Investment Partners.

New Product

This investment is allowing us to redefine service management with the launch of our new Samanage Service Desk, Enterprise Edition. What makes this product unique? This is the only service management solution built natively on the Salesforce Service Cloud® platform.

This new solution is intuitive to use, runs natively on Salesforce, and can be shared across all departments, giving enterprise organizations the ability to gain actionable intelligence, peak efficiency, and service success. It manages all service interactions in one place to deliver a unified experience to all employees. With Samanage Service Desk, Enterprise Edition, organizations can leverage one single solution for all service management, automating manual, redundant, and even boring business processes like:

  • An IT ticket
  • An HR onboarding service
  • A facilities power outage

Samanage Service Desk, Enterprise Edition is now available on the Salesforce AppExchange. Read the full press release to learn more about Samanage Service Desk, Enterprise Edition.

Samanage Service Desk, Enterprise Edition

New Packaging and Pricing  

We pride ourselves on listening to feedback, and one piece we received was that there was a need for more transparency in pricing. Well, we took that to heart and recently rolled out an updated pricing page, making it easier for potential customers to learn more about Samanage products. On this page, you’ll see upfront packaging information, as well as some frequently asked questions. We hope this will make the purchasing process even simpler and more efficient with Samanage.

Samanage Pricing

We’re off to an outstanding 2017! We look forward to working with current and new customers, creating a year of service success for all.

Danielle Livy Portrait

About Danielle Livy

Danielle is the Director of Brand and Corporate Communications at Samanage.

Read more articles by Danielle

Samanage News: $20M Investment & Enterprise #ServiceDesk on #Salesforce @ServiceCloud! Click To Tweet
  • Tweet
  • Share 0
  • LinkedIn 0

Tags:

Company

Related Posts

  • Friday Fun: Samanage Outbound Program Kickoff
  • Samanage Named a 2018 Gartner Peer Insights Customers’ Choice for ITSSM
  • Record-Setting Temperatures and Hot Trends at SMW 2018 in Orlando
  • Friday Fun: 2018 “Chopped” BBQ Cook-off
  • 2018 is the Year of Women in Technology
Subscribe to our Blog
  • Blog Home
  • IT Asset Management
  • IT Service Management
  • Enterprise Service Management
  • Help Desk Software
  • Cloud
  • Company
  • Friday Fun
  • Insights

Register Here:

How to Increase Employee Productivity
Products
  • Samanage Service Platform
  • Samanage for Salesforce®
Resources
  • Blog
  • Community
  • Webinars
  • White Papers
  • Datasheets
  • FAQ
  • API Documentation
Company
  • About Us
  • Leadership
  • Investors
  • Careers
  • News
  • Partners
  • Events
  • Contact
Contact Us
  • Samanage North America
    117 Edinburgh South,
    Suite 100
    Cary, NC, USA 27511
    1-888-250-8971

    San-Francisco address
    535 Mission St,
    14th floor
    San Francisco, CA 94105

  • Samanage Australia
    300b Glenmore Rd,
    Paddington NSW 2021,
    Australia
    +61-2-8319-5874
  • Samanage Europe B.V.
    Westblaak 180
    3012 KN Rotterdam, NL
    +31-10-8920398


    United Kingdom Office
    1 Fore St,
    6th floor
    London EC2Y 9DT, UK
    +44-20-3868-1381
  • Israel
    P.O box 8733
    5 Ha Melacha St.
    Netanya 4250540

© 2019 Samanage Ltd. All rights reserved. | Terms | Privacy | Sitemap

X
Don't take our word for it!
Check out real service desk vendor reviews from G2 Crowd
  • This field is for validation purposes and should be left unchanged.
6 ways to close tickets faster (without even looking at them)
  • This field is for validation purposes and should be left unchanged.
Whitepaper