Service management solutions that grow and evolve with your business.
5 Benefits to IT Service Management
Samanage Service Platform
The smartest employee service management platform to run your service business.
Samanage for Salesforce
Extend your Salesforce Service Cloud investment with Employee Services
Samanage for Salesforce is built on on the Salesforce Service Cloud and provides customers a way to manage employee and customer service operations in an integrated way...
Learn more about Samanage for Salesforce.
Best practices and solutions to meet your service needs.
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How IT Plays a Lead Role
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Running your enterprise on Salesforce?
Many IT teams in schools are cobbling together convoluted systems to manage and serve a... Read More
November 30, 2018
The more items in your service catalog, the more quickly and efficiently you can serve... Read More
November 8, 2018
Many IT departments have already taken the important steps of introducing automated... Read More
November 6, 2018
In order to understand the enterprise service management framework, it may be helpful to... Read More
October 9, 2018
Service desk automations are designed to streamline processes and remove the tedious... Read More
August 7, 2018
Use the service catalog to simplify the experience for the requesting employee, build... Read More
July 12, 2018
The service desk solution is your primary tool to help employees, but there are other... Read More
June 28, 2018
ITSM best practices already help remove the service friction in IT, but they can also be... Read More
June 26, 2018
Human resources is the department that most often deals directly with employees, and in... Read More
June 19, 2018
IT departments all over the world are getting very good streamlining service. In fact,... Read More
June 13, 2018
When you think of “employee-focused” service management, many of the elements are... Read More
June 8, 2018
Gardner knew that IT could set up similar processes through Samanage, and to his credit,... Read More
May 17, 2018