Are you a hashtag wizard? Do you articulate yourself in 140-characters or less? If you’re all about the hashtag and look to Twitter for insightful tidbits from the ITSM industry, look no further than these seven #ITSM experts. Not only are they regularly active on the social channel, they take the time to engage with others and share their observations from around the IT service management industry. Their backgrounds are all different, their day-to-day jobs vary, but their one common factor is a passion for all things #ITSM.
With vast experience in ITSM, @ITSMNinja is an advocate for training and education for service providers. He consistently strives to provide info to ensure that the services you provide meet customer needs. And, isn’t that the point to ITSM?
In between regular workshops and speaking engagements, @barclayrae is an avid tweeter. One of the special parts of following him is that he always seems to share a quote that fits perfectly into a day in the life of an IT help desk worker.
Not only is he the founder of TechAcute, @ChristopherIsak shares humorous images and techacute.com blogs that you may not have found otherwise. From management to gamification, you’ll definitely find something of interest from this handle.@Joe_the_IT_guy
Who hasn’t felt like this was their job title once or twice? @Joe_the_IT_guy knows how to have a little fun with his job role and shares cartoons, comics, and memes that you will totally relate to.@AndieKis
Just like her profile says, @AndieKis brings a female perspective to a male-dominated industry. When she’s not at speaking engagements around the world, she’s tweeting insights from her travels, quotes from other speakers in the industry, and “making IT sexy.”@ryanrogilvie
He’s on a journey, an ITSM journey, and you’re along for the ride. @ryanrogilvie is a blogger, but shares tidbits and epiphanies on Twitter. He covers a broad range of subjects within ITSM, so you won’t get bored anytime soon.@Dana_Gardner
Based on the amount of followers he already has (13,000), @Dana_Gardner is a pretty famous guy in ITSM. He knows his way around a hashtag and is quick to share timely, newsworthy topics with his followers.
And, let’s not forget about our absolute favorite handle to follow, @Samanage. We’d like to think we bring the fun to ITSM. So, don’t forget to follow us…but hopefully you already are.
About Danielle Livy
Danielle is the Senior Director, Marketing at Samanage. She has wide-ranging experience in content production, social media marketing, public relations, and brand messaging. Her happy place is sitting by the lake with a cold beverage in hand, with the occasional water ski session.
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