As a member of the IT service desk you are constantly inundated with requests for password resets for devices, applications, emails, and more. To make your life a little easier, we here at Samanage put together a highly scientific flowchart to help you determine the urgency of the password reset.
See? Password resets can be fun…kind of.
About Danielle Livy
Danielle is the Senior Director, Marketing, ITSM at SolarWinds. She has wide-ranging experience in content production, social media marketing, public relations, and brand messaging. Her happy place is sitting by the lake with a cold beverage in hand, with the occasional water ski session.
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