Justin James at TechRepublic reviewed five service desk tools, and guess who came in #1 ?
It lets you create customized workflows, and it provides a help desk portal for your end users. The pricing is competitive with other SaaS options, including an attractively priced small business option.
About Adam Shearin
Adam is an accomplished sales professional with over six years of experience working with mobile applications and cloud-based IT service desk and asset management solutions. Experienced working with a broad range of clients from SMB to Fortune 500, Adam clearly and confidently knows how to best articulate the benefits of multi-tenant SaaS-based ITSM/ITAM software. Adam's service management expertise isn't limited to IT and transcends departments organization-wide, bringing a new level of efficiency and processes to departments that once relied solely on spreadsheets and emails.
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