Nighttime in the office. There’s trouble brewing. A nefarious villain is lurking in the shadows between the desks and laptops. It’s enemy number one: Miscommunication. Miscommunication is making it harder for the company to stay on the same page for projects and tasks, and is tearing holes in workflows. The employees are under duress and preparing for a long night of work.
But wait! In the sky! Is it a bird? Is it a plane? No, it’s…an IT technician!
But, IT wasn’t done yet. With strong KPIs and a tool belt designed to help employees get their jobs done more efficiently, IT ensures that all data collected is analyzed in the best, and most impactful, way. IT showcases the power of knowledge management, meaning everyone’s expertise is utilized. By the time IT finished, Miscommunication had shrunk to the size of a paperclip and slunk into the shadows it came from.
Have you taken the steps to become an IT transformational hero and defeat miscommunication?
About Danielle Livy
Danielle is the Senior Director, Marketing at Samanage. She has wide-ranging experience in content production, social media marketing, public relations, and brand messaging. Her happy place is sitting by the lake with a cold beverage in hand, with the occasional water ski session.
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