Some users may confuse the Microsoft System Center Configuration Manager (SCCM) or the Microsoft Systems Management Server (SMS), and the Samanage IT Asset Management service as “similar” solutions. But, they are quite different in many ways. In fact, many of our current customers gave up on SCCM/SMS and moved to Samanage.
Note that the only overlap in functionality exists in the area of asset inventory management. Yet, many customers find Microsoft SCCM/SMS’s inventory management capabilities to be lacking. As a result, they abandon it, migrate to Samanage, and end up using SCCM/SMS only for remote support.
Software Inventory Tracking
For example, SMS software inventory reports includes all drivers, patches, and service packs – which can account for as much as 65% of related software inventory data, based on Samanage studies. However, companies looking to audit software applications for purposes such as license compliance really don’t need to know about patches and such. That means, they’ll need to sift through a bunch of useless data to find what they’re looking for.
Do you spend significant time going through Microsoft SMS/SCCM software reports and striking out patches and drivers in Excel, just to get a meaningful, actionable inventory list? If the answer is “yes”, then you know what we’re talking about.
Samanage is unique in its ability to exclude (hide) all drivers, patches, and service packs from your software inventory, determining software categories and suites, and providing easy-to-use reports to IT teams that include only relevant information. And, as new drivers and patches are released constantly, Samanage will automatically exclude them from your active software inventory, to keep it actionable at all times, so you don’t have to do it manually in Excel.
Asset Lifecycle Management
Truly effective IT asset management requires the tracking of technology components throughout their entire lifecycle. This includes who is using it, where it is located, how much it cost, and whether or not it is covered under a service or maintenance agreement, or belongs to a master hardware lease. This is functionality that SMS/SCCM simply does not provide. But, Samanage can track assets, and collect all related data, from the time they are acquired, until they are retired or replaced.
Contract and License Management
Samanage comes with an integrated Contract and Software License repository, to make it easier for you to capture and organize your software licenses. You can align licenses with software inventory, to precisely evaluate your license compliance standing at any time, and align service or maintenance agreements with the assets belong to them. Samanage is much more productive in terms of keeping your IT realm in good standing!
Microsoft SMS/SCCM supports Windows and Microsoft products only. Unfortunately, many enterprises are using other technologies such as Unix and Linux servers, Macs, mobile devices and multiple software vendors. Samanage includes inventory support for all of these technologies, and can easily inventory and categorize software products from other vendors.
With Microsoft SMS/SCCM, your computers have to be connected to the network to report their inventory. This makes it significantly more challenging to consistently inventory assets of field personal and “travelling” assets such as field laptops. It means that the asset owner logs into the corporate network to send their inventory. Samanage requires only an active internet connection for the laptop to report its inventory to the Samanage inventory server, making it easier to manage mobile and travelling assets.
About Kyle Shepard
Kyle is a Senior Manager of the Customer Success team at Samanage. His team provides ongoing support in service management strategy for evolving customer goals. He speaks on webinars and other educational resources in ITSM. He also played college lacrosse.
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