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    IT Asset Management

    5 Ways to Boost Service Delivery with IT Asset Management Image

    5 Ways to Boost Service Delivery with IT Asset Management

    Tie your IT assets and CMDB to the rest of your service desk: incident management, change management, service requests, etc. Here are five areas of service delivery where you’ll see immediate improvement:

    Jay Johnson | July 26, 2018

    Read More
    Control IT Spending With Automatic Warranty Updates Image

    Control IT Spending With Automatic Warranty Updates

    The larger an organization, the more difficult it is to track and predict purchasing and... Read More

    Nathan Riley

    June 6, 2018

    Service Asset and Configuration Management (SACM): An Overview Image

    Service Asset and Configuration Management (SACM): An Overview

    SACM helps leadership understand what they own in terms of assets and how a change in... Read More

    Laura Miller

    January 2, 2018

    ITSM Glossary: ITSM, ITIL and Service Desk Terminology Image

    ITSM Glossary: ITSM, ITIL and Service Desk Terminology

    Some commonly confused, basic terms in our world include ITSM, ITIL, and service desk. So... Read More

    Chris McManus

    November 9, 2017

    Is Your ITAM Ready for the Future? Image

    Is Your ITAM Ready for the Future?

    Twenty-two percent of IT managers have no asset management system in place; at the other... Read More

    Laura Miller

    June 29, 2017

    Using QR Codes or Barcodes in Samanage Image

    Using QR Codes or Barcodes in Samanage

    Having a tough time keeping track of the hundreds or thousands of ‘things’ lying... Read More

    Rachel Garrison

    December 20, 2016

    Why You Don’t Need to Track Software License Keys Image

    Why You Don’t Need to Track Software License Keys

    Software license management is a critical IT activity, helping companies ensure that they... Read More

    Laura Miller

    June 17, 2016

    Do You Visibly Know Where Your Assets Are? Image

    Do You Visibly Know Where Your Assets Are?

    IT asset management is a powerful aspect of IT service management (ITSM). The visibility... Read More

    Laura Miller

    March 3, 2016

    Are Your IT Assets Living a Secret Life? Image

    Are Your IT Assets Living a Secret Life?

    You already know that having an IT asset management solution and process in place can... Read More

    Laura Miller

    February 24, 2016

    Agent vs. Agentless Monitoring: Which One Best Fits Your Organization? Image

    Agent vs. Agentless Monitoring: Which One Best Fits Your Organization?

    As businesses become more and more digitized, asset management becomes more than just a... Read More

    Lauren Clapper

    February 16, 2016

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