In case you’ve missed the last month of our blogs, there are huge benefits of an IT asset management (ITAM) solution. From software lurking in the dark depths of your marketing team’s laptops to the ever moving mobiles of your remote workforce, an ITAM solution allows you to stop the constant hunt of who, what, when, where, and why of your devices. But, the best part of having an IT asset management solution and processes in place? You can help grow your business.
With that being said, the bottom line always seems to come up. So, how do you convince executives of the value of ITAM?
One of the biggest obstacles to overcome when presenting a tool’s value is proving that this new, shiny software will create ROI. As in, “I’ll see the money that I just spent on implementation again, right?” And, while some software may be harder to demonstrate financial value, an IT asset management solution is literally all about tracking where your money is going and how to get your organization the most for its money.
Take, for example, the simple beauty of actually knowing where each of your devices are, who is using them, and if their software is up to date. Failing a software license audit can be incredibly costly, but the resolution is so simple (and hands off) by having a reminder for when a license is about to expire. Rather than dishing out that hard earned revenue because a license or contract wasn’t renewed in time, you’ll be able to see what licenses are expired, which ones are about to come up for renewal, and which ones are in the clear. Now, say hello to huge money and time savings!
In addition, once you know what you’ve got and everything is accounted for, you’ll be able to improve efficiency by allocating resources properly. One of the largest benefits of IT asset management is being able to build it into an IT service desk tool, allowing you to assign tasks to assets, thus ensuring that the the service desk understands each ticket submitted from both the issue side and the actual hardware side…all in one place. On the flip side, security measures will be in place so that IT will be the first to know when an application is on the network that shouldn’t be.
We have barely scratched the surface this month on all of the reasons IT asset management could change your IT world (and blow the minds of your executives). This blog is just a brief overview — be sure to check out the full white paper to truly see how to turn in your sherlock gear and become a true technician instead of an IT detective.
About Laura Miller
Laura Miller is the Senior Director of Sales Operations, ITSM at SolarWinds. She works one-on-one with customers ranging from SMB to Fortune 500, providing them with a modern way to look at service management. Laura's ITIL experience and ITIL v3 Foundations certification provides her with a unique understanding of the service management industry. Her guilty pleasures are anything chocolate, ice coffee, and reality TV.
Read more articles by Laura