5 Key Reasons to Use Automation in Your Onboarding
Onboarding is a process that demands automation for improved consistency and efficiency, as well as meeting legal and regulatory requirements.
by Danielle Livy on January 31, 2017
IT service management can solve many challenges, like lending structure to disjointed IT support processes and managing increasing ticket volume and complexity. We have eight of the most common obstacles an IT service desk should help your company tackle.
by Stephanie Davis on December 28, 2016
Collecting, cleaning, managing, and processing data within an acceptable time frame is the whole point of big data, right? As technology continues to rapidly advance and the use of smart phones sky rockets, organizations (specially IT) are facing an overwhelming volume of data from multiple channels and devices.
by Matt Shanklin on November 8, 2016