If there ever was a repetitive business process, it is onboarding new employees – working through the basics of acclimating them to their new company, work structure, tools, and systems. Onboarding is a process that demands automation for improved consistency and efficiency, as well as meeting legal and regulatory requirements. Let’s face it – if not planned and executed efficiently and consistently, onboarding can be a real nightmare for your human resources department, with redundant activity and potentially lost paperwork.
Essentially the onboarding process should be about getting new hires oriented, tooled, and productive as quickly as possible. Many standard tasks such as obtaining required paperwork for benefits and payroll, assigning user ID’s, and general orientation need to be smooth and automated. After all, if a new employee is able to clearly understand the company’s goals and procedures, they will be more motivated to succeed.
Here are five key reasons to use automation in your onboarding process:
Traceable: Have an end-to-end view of all steps and assets in a single repository. This will enable human resources and the service desk to track the entire process and monitor tasks across functions, resulting in more efficiency, improved quality, and more consistent results.
Speed: Scanning and automated online capture of required documents is quicker than manual data entry, and less prone to errors. Both result in faster processing.
Informed: Obtaining status and progress information is simplified, enabling enhanced communications regarding next steps.
Measurable: Efficiency of your onboarding process becomes measurable, revealing where your bottlenecks exist. This makes all participants more accountable for their roles in onboarding.
Productive: Automation reduces dependence on paper documents, and streamlines the volume of information being presented to a new employee, avoiding overwhelming them, and keeping them focused on what is important to get them productive quickly.
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