With so many ways to measure success, how do you ensure you are measuring something meaningful? Wasting funds on resources based on a certain set of numbers might not be the most beneficial way to make an impact on your enterprise. So, how do you create the most ROI? Here are seven key metrics that will bring visibility to your service desk and get the most for your money.
About Danielle Livy
Danielle is the Senior Director, Marketing, ITSM at SolarWinds. She has wide-ranging experience in content production, social media marketing, public relations, and brand messaging. Her happy place is sitting by the lake with a cold beverage in hand, with the occasional water ski session.
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