The Rise of the Bots
From chat apps that intuitively help set reminders, to online shopping assistants that snag the perfect deals, bots are gaining traction everywhere.
by Devin Janus on January 26, 2017
IT service management can solve many challenges, like lending structure to disjointed IT support processes and managing increasing ticket volume and complexity. We have eight of the most common obstacles an IT service desk should help your company tackle.
by Stephanie Davis on December 28, 2016