How CMDB Data Inaccuracies Can Impact ITSM Success
CMDB data inaccuracies can have a poisoning effect, multiplying as it reaches through various aspects of your organization and its practices.
by Joseph Brown on September 20, 2018
Corporate IT service management architectures get more and more complex as time goes by. And, with more than 60 percent of IT issues caused by configuration problems, disciplines like IT configuration management are becoming increasingly critical in order to maintain service levels and keep all hardware and software performing at peak levels. IT configuration management involves […]
by Ryan van Biljon on December 7, 2015