Service management solutions that grow and evolve with your business.
5 Benefits to IT Service Management
Samanage Service Platform
The smartest employee service management platform to run your service business.
Samanage for Salesforce
Extend your Salesforce Service Cloud investment with Employee Services
Samanage for Salesforce is built on on the Salesforce Service Cloud and provides customers a way to manage employee and customer service operations in an integrated way...
Learn more about Samanage for Salesforce.
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The following post goes over the fundamentals of building out an IT self-service portal in some detail, giving you the basis from which to begin your project.
Kelli Buchanan | October 16, 2018
Automation gives you the opportunity to streamline requests from the knowledge base... Read More
December 14, 2017
The days of fumbling through emails and spreadsheets for IT support are long over.... Read More
August 14, 2017
Email is taking up way too much of our time, and it’s okay to say RIP to email. Here... Read More
April 7, 2016
Everyone in IT knows that there are a lot of service desk requests that are “time... Read More
September 23, 2013
Providing IT service desk services within an organization isn’t cheap and the numbers... Read More
June 6, 2012
We know that having end users make countless phone calls to your IT service desk to check... Read More
January 13, 2011
What do your end users really want? They want their IT team to be responsive to their... Read More
May 17, 2010
This post is part of a series on using the new SAManage Help Desk Software. Other posts... Read More
May 27, 2009