Service management solutions that grow and evolve with your business.
5 Benefits to IT Service Management
Samanage Service Platform
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Samanage for Salesforce
Extend your Salesforce Service Cloud investment with Employee Services
Samanage for Salesforce is built on on the Salesforce Service Cloud and provides customers a way to manage employee and customer service operations in an integrated way...
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The following post goes over the fundamentals of building out an IT self-service portal in some detail, giving you the basis from which to begin your project.
Kelli Buchanan | October 16, 2018
Automation gives you the opportunity to streamline requests from the knowledge base... Read More
December 14, 2017
The days of fumbling through emails and spreadsheets for IT support are long over.... Read More
August 14, 2017
This insightful infographic takes some of the best ways to automate your services in the... Read More
April 12, 2016
Email is taking up way too much of our time, and it’s okay to say RIP to email. Here... Read More
April 7, 2016
An established knowledge base saves valuable time and energy, so that it’s not wasted... Read More
April 6, 2016
You wake up to email notifications, spend your day reading emails as you get the... Read More
April 4, 2016
The principles of IT asset management can apply to more than just IT assets. Other... Read More
April 23, 2014
Everyone in IT knows that there are a lot of service desk requests that are “time... Read More
September 23, 2013
Providing IT service desk services within an organization isn’t cheap and the numbers... Read More
June 6, 2012