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Extend your Salesforce Service Cloud investment with Employee Services
Samanage for Salesforce is built on on the Salesforce Service Cloud and provides customers a way to manage employee and customer service operations in an integrated way...
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The Pink19 Conference in Las Vegas featured the rollout of ITIL 4. Our Samanage team has you covered with all of the highlights.
Chris McManus | February 20, 2019
Discover key concepts of integrating customer experience (CX) management into your IT... Read More
January 31, 2019
For too long, development and operations teams have operated in a vacuum, independent of... Read More
August 9, 2018
Today’s IT service desks and IT organizations face countless challenges. These... Read More
May 1, 2018
Faster, smarter service begins with collecting the data within your organization. To... Read More
April 26, 2018
You can, and should, apply fundamentals of ITIL to new challenges in service. The ITIL... Read More
March 1, 2018
A service desk automation is a customizable rule that will automatically make routine... Read More
February 22, 2018
These reviews mold our products and our customer journey, and we look forward to building... Read More
February 14, 2018
Long story short, employees want to do their jobs, and they don’t want disruptions from... Read More
February 13, 2018
Obviously, you still need your email account, but the goal here is to cleanse the... Read More
February 9, 2018