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Implementing ITIL can be a big experience for your organization, especially with a sea of acronyms to remember. We're giving you a head start with our top 10 ITIL acronyms, defined.
Nathan Riley | August 15, 2019
Your service desk solution may come with a baked-in set of reports, but these aren't... Read More
May 9, 2019
Learn how to identify and expertly deal with ITIL incidents by creating an incident... Read More
April 4, 2019
Introducing the ITIL 4 Foundation This year brings us a new version of ITIL, the... Read More
April 2, 2019
The Pink19 Conference in Las Vegas featured the rollout of ITIL 4. Our Samanage team has... Read More
February 20, 2019
Keeping your ITSM efforts in front of the rapid changes, both within and outside of your... Read More
January 24, 2019
Common criticisms of ITIL's shortcomings have led to the creation of other frameworks... Read More
January 22, 2019
Unless you’re a current, aspiring, or former IT professional, you probably don’t know... Read More
January 2, 2019
In this post, we will examine the rise and domination of ITIL, looking into how prevalent... Read More
December 18, 2018
Establishing and refining CSI goals, metrics, and overall strategy ensuring that they are... Read More
November 29, 2018