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Extend your Salesforce Service Cloud investment with Employee Services

Samanage for Salesforce is built on on the Salesforce Service Cloud and provides customers a way to manage employee and customer service operations in an integrated way...

Learn more about Samanage for Salesforce.

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Service Desk Automations

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‘Automating for the User’ and Other Themes From JNUC 2018

This week at Jamf Nation User Conference, Apple users, admins, and IT leaders from organizations all over the world gathered to discuss IT support, system administration, automation, device integration, and a number of other relevant topics in the Jamf community.

by Jason Yeary on October 26, 2018

The Measurable Impact of Service Desk Automations and Artificial Intelligence

The technology is new and it’s evolving, but there are already tangible benefits in service delivery time and accuracy. Which of these features would have the greatest impact on your team?

by Brendan Cooper on August 16, 2018

Building an IT Service Desk Automation

Service desk automations are designed to streamline processes and remove the tedious areas of service delivery, so your service providers and technicians can focus on exceeding employee service expectations.

by Jason Yeary on August 7, 2018