The smartest employee service management platform to run your service business.

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Extend your Salesforce Service Cloud investment with Employee Services

Samanage for Salesforce is built on on the Salesforce Service Cloud and provides customers a way to manage employee and customer service operations in an integrated way...

Learn more about Samanage for Salesforce.

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Transforming Business with ESM

A Supermarket of Available Services for the Enterprise

Let us show you how you can transform the enterprise with a service catalog. Open up a supermarket of services for your organization and beyond.

by Matt Cox on September 29, 2016

10 Areas of SaaS to Consider for Your ESM Vendor Evaluation and Search

You need to follow the right treasure map to find the "x marks the spot" with an ESM solution. We'll help you figure out what to look for on your search.

by Danielle Livy on September 27, 2016

Enterprise Service Management: Keeping Eyes on the Money

Throw out the spreadsheets, forms, and emails. Enterprise service management enables finance to gain seamless productivity and automate workflows, so they can ensure compliance and focus on opportunities for innovation and growth.

by Racheal Eckhoff on September 21, 2016

Enterprise Service Management: Sneak Peek of Big Wins ESM Can Give Your Organization

Here's a sneak peek of how enterprise service management gives you the tools to compete and innovate in the fast-paced digital world of today, so you can be successful in the world of tomorrow.

by Oz Merchant on September 20, 2016

Enterprise Service Management: Who Said It’s Just for the Tech Industry?

ESM is transforming the way industries outside of tech do business. Think: student portals in education and patient portals in healthcare. The tech industry can no longer hold the spotlight.

by Danielle Livy on September 12, 2016

Enterprise Service Management: A Happy Dance for Human Resources

Enterprise service management brings ITSM's powerhouse principles to let HR focus on what's important - the people.

by Danielle Livy on September 9, 2016

Enterprise Service Management: Beautifully Revolutionized ITSM Features

No need to reinvent the wheel. Enterprise service management has ITSM features that you know and love that will help you achieve the high performance necessary in today’s dynamic marketplace.

by Danielle Livy on September 7, 2016

Enterprise Service Management: Developing a Love Relationship with IT

IT shouldn’t feel worried about enterprise service management (ESM) stealing it’s thunder. ESM is keeping IT relevant and transforming it from managing technology, to empowering business innovation. How can you not fall in love with that?

by Danielle Livy on September 2, 2016

Transforming Business the Enterprise Service Management Way

2016 - the year of the Monkey. An apt zodiac sign for a year where each new day swings in a new trend that may or may not go extinct in the blink of an eye. We believe there is one movement, not so new to IT, that’s here to stay: Enterprise Service Management (ESM).

by Oz Merchant on September 1, 2016